ChatGPT vs Claude

Yes—but start with a small trial, not a full rollout.

Delivery is worth offering if your food travels well and each order leaves a profit after packaging, delivery fees, and extra staff time. More sales alone aren’t enough.

Test a limited menu, a short delivery radius, and set hours for four weeks. Track profit per order, repeat customers, and any disruption to café service.

Keep it if it earns money without hurting your in-store experience. If it doesn’t, focus on takeaway and pre-orders instead.

Probably yes, but start small. Delivery can bring in extra customers, especially at quiet times, but apps take 20-30% of each order, which can wipe out your profit. To make it work:

• Offer only items that travel well, like coffee beans, pastries, and sandwiches.
• Raise delivery menu prices a little to cover fees.
• Try one app for a month and track the real profit.
• Make sure packaging doesn't cost too much.

If orders are few or you're short on staff, skip it. Focus on dine-in and takeaway instead.

Thank you for being honest with us. We understand that price increases can be frustrating, and we know every dollar matters. We’ve had to adjust our prices as our costs have risen, but we’re still committed to giving you good value and service. We truly appreciate your support and are happy to help you find an option that fits your budget.

Hi [Name],

Thank you for telling us. We hear you, and we're sorry the new prices feel like a lot. We didn't take the decision lightly. Our own costs went up, and we raised prices only as much as we needed to keep the quality you count on.

We truly value you as a customer. If there's something we can do, like suggesting a more affordable option, please let us know.

Thanks for being with us, [Your Name]